Terms and Conditions

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Welcome to Sophie Wootton Borruso - Art. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy, govern Sophie Wootton Borruso's relationship with you in relation to this website.

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The term "Sophie Wootton Borruso" or “I” or "us" or "we" refers to the owner of the website whose registered office is Hideaway, 1 Middlings Wood, Sevenoaks, Kent, TN13 2LF. Sophie Wootton Borruso is a sole-trader. The term "you" refers to the user or viewer of our website.

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The use of this website is subject to the following terms of use:

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• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without Sophie Wootton Borruso’s prior written consent.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

 

By purchasing artwork, commissioning a piece, or using this website, you agree to the following Terms & Conditions. Please read them carefully.

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1. General Information

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These Terms & Conditions govern all sales, commissions, products, and services provided by [Your Name / Business Name] (“the Artist”).

By placing an order or commission, the client (“the Customer”) acknowledges and accepts these terms.

 

If you do not agree with these terms, please refrain from using this website or purchasing artwork.

 

2. Commissions

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2.1 How Commissions Work

• Commission requests may be accepted or declined at the Artist’s discretion.

• Once a commission is confirmed, a non-refundable deposit (£50) will be required to secure the booking.

• The remaining balance must be paid before delivery of the final artwork.

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2.2 Process & Revisions

• The Artist will provide updates or progress images at their discretion.

• Minor adjustments may be requested during the process; significant alterations may incur additional fees.

• Once the artwork is approved and completed, no further changes can be made.

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2.3 Deadlines

• Any timeframes given are estimates. The Artist will make reasonable efforts to meet deadlines but is not liable for delays caused by illness, unforeseen circumstances, or events outside their control.

 

3. Original Artwork (Non-Commissioned)

• Original artworks are sold as physical products only.

• Purchase of an original artwork does not transfer copyright or reproduction rights.

• Customers may not reproduce, scan, print, edit, or distribute purchased original artworks without explicit written permission from the Artist.

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4. Prints & Greeting Cards

All prints and cards are for personal use only.

• Resale for profit, commercial use, or reproduction is not permitted without written permission.

• Colours may vary slightly between digital images and the final printed product.

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5. Payment & Pricing

• All prices are listed in [your currency] and may change without notice.

• Payment must be made through the approved methods listed on this website.

• Orders are not considered confirmed until payment is received.

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6. Shipping & Delivery

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6.1 Shipping

• Items are carefully packaged to ensure safe delivery.

• Shipping costs are calculated at checkout.

• The Artist is not responsible for customs fees, import taxes, or delays caused by postal services.

 

6.2 Loss or Damage

• If an order arrives damaged, the Customer must contact the Artist within 48 hours of delivery with photographs of the damage.

• Lost items must be investigated through the shipping provider; replacements may be offered at the Artist’s discretion.

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7. Refunds & Returns

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7.1 Originals, Prints & Cards

• Due to the nature of artwork, returns and refunds are generally not accepted unless the item is damaged on arrival.

• The Customer is responsible for providing accurate shipping details.

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7.2 Commissions

• Commission deposits are non-refundable.

• Commissioned artwork cannot be returned or refunded once completed.

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8. Copyright & Intellectual Property

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8.1 Artist’s Rights

• The Artist retains full copyright and all intellectual property rights for:

  • Commissioned artworks

  • Original artworks

  • Prints, cards, and digital images

• This includes but is not limited to the right to reproduce, license, publish, and use the artwork for promotional purposes.

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8.2 Customer Restrictions

• Customers may not reproduce, copy, scan, alter, or distribute any artwork without written permission.

• Commissioned works may be shared online by the Customer with clear credit to the Artist.

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8.3 Reference Photos

• By providing reference photos for a commission, the Customer confirms they have permission to use the image and grant the Artist rights to use it for the sole purpose of creating the artwork.

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9. Use of Artwork for Promotion

The Artist may use images of completed artworks (including commissions) for portfolio, website, and social media purposes.

If the commission is a gift or needs to remain private until a specific date, the Customer should notify the Artist in advance.

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10. Website Content

• All images, text, and content on this website are the intellectual property of the Artist.

• No content may be copied, reproduced, or used without written permission.

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11. Privacy Policy

• Personal information is only used for fulfilling orders and responding to inquiries.

• Customer data will not be shared, sold, or used for marketing without consent.

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12. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

Any disputes will be handled exclusively by the courts of that jurisdiction.

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13. Contact Information

For questions or concerns, please contact:

 

Sophie Wootton Borruso Art

Email: sophie@sophiewbart.com​​