Question 1

How long will my portrait take?

Accepted Answer

Please allow two to three weeks from agreeing all aspects of your commission to dispatch. I will advise you immediately if additional time is required for complex commissions or during busier times, such as pre-Christmas.

Question 2

What media do you use?

Accepted Answer

I draw portraits in graphite pencil on heavyweight cartridge paper and coloured pastel pencils on Clairefontaine pastelmat.

Question 3

Can I combine a multi subject portrait with different photos?

Accepted Answer

It is preferable to work from a single reference photo to ensure the correct relative sizes of the subjects and also that they have the light sources and shadows. However, sometimes this is not possible, especially with memorial portraits, so please get in touch and we can discuss what photos you have and how best to use them. I find especially with portraits of children that I have to combine several images into one!

Question 4

Can you alter reference photos?

Accepted Answer

Yes and no. I am able to change details such as hair and clothing but I am not able to change facial features, such as to make a subject smile for example. This is because the process of smiling alters every muscle in the face as well as entirely changing the view of the eyes.

Question 5

Is my portrait framed?

Accepted Answer

I always feel the unveiling of a portrait is much more powerful when in a frame so I offer a classic box frame in black, white or natural as standard.  I am also happy to provide a quote to have it professionally framed if you prefer, or to send it unframed for you to frame yourself. Portraits A3 and larger being shipped internationally are sent unframed: pencil portraits in a secure postal tube and pastelmat in a hardback sleeve.

Question 6

What payment methods do you accept?

Accepted Answer

I accept most major credit cards and Paypal on my website, I do not pass on the processing fee to my clients. I also accept online bank transfer and cash.

Question 7

Am I required to pay a deposit?

Accepted Answer

I always ask for a £50 deposit before starting on a commissioned work. For a large or complex commission I will ask for £100

Question 8

Do you offer refunds?

Accepted Answer

I do not offer refunds on bespoke work but in the unlikely event that you are not satisfied with your portrait, I am happy to work on this to ensure that you are

Question 9

What subjects do you draw?

Accepted Answer

Anything you want! My subject range is extensive: children and pets, buildings, cars and boats, wildlife, typewriters, watches and jewellery.

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